ODG Digital Engagement Associate Manager

No Relocation Assistance Offered

Job Number #175001 - Surrey, England, United Kingdom

Reporting to:
Director, Marketing ODG (West)

Salary range pa: £53100 - £59000

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

At Hill's we have a purpose to transform the lives of millions of pet families through pioneering innovation, science-led nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill's mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that's a step ahead so pets and pet parents can enjoy every day together.

As the US #1 Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.

The ODG Digital Engagement Associate manager drives the execution and optimisation of digital programmes to build preference, recommendation and advocacy for Hill's among veterinary professionals. Operating with a high degree of autonomy, this role manages key work streams within the Hub's Digital Ecosystem and designs integrated digital marketing and education programmes. The Associate Manager plays a crucial role in turning complex nutritional science into credible, practical and compelling digital content, bridging the gap between high-level strategy and tactical execution.

Responsibilities include the following but not limited to:

• Professional ecosystem management: optimise and manage the professional digital platforms and tools, acting as a lead on specific digital ecosystem projects.
• Scientific education & webinars: support digital scientific education programmes (such as webinars, virtual events and online courses) in tight collaboration with the Professional Veterinary Affairs (PVA) department.
• B2B CRM & marketing automation: lead on specific CRM, segmentation and marketing automation initiatives tailored for vets, nurses and clinics. Manage the professional database, build complex email workflows and ensure high-quality 1st-party data collection.
• In-Clinic digital integration: support driving initiatives that build vet advocacy and recommendation by linking offline/in-clinic activities (such as virtual calls, consulting and field force automation) with seamless digital follow‑up.
• Cross-functional orchestration: connect professional recommendation programmes with consumer activations, ensuring a seamless path from vet recommendation to pet parent action.
• Analytics & reporting: use analytics to track professional engagement, optimise campaign effectiveness and provide actionable reporting to the ODG Digital Engagement Manager.

B2B/Professional digital expertise: deep familiarity with digital engagement targeted at healthcare professionals, including CRM/database marketing, professional search, eLearning, and medical recommendation tools.

Scientific translation: ability to plan, develop, and localise professional content and assets while maintaining the highest scientific, regulatory and ethical standards.

Platform proficiency: strong working knowledge of professional CRM and workflow builder tools (e.g., Salesforce Marketing Cloud/SFMC), field force automation tools and webinar/virtual event platforms.

Analytical & data-driven mindset: ability to turn complex media and engagement data into actionable insights to optimize professional spending and resource allocation.