Project Manager – Post-Sales Healthcare Software Delivery

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities.

Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency. Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – tering healthier communities.

At Clinisys, we're looking for an experienced Project Manager to oversee a portfolio of post-sales software delivery projects across our healthcare solutions portfolio. This role supports NHS and private healthcare customers throughout the UK, delivering a wide range of software enhancements, upgrades, integrations, configuration changes, and service engagements. This is a fast-paced environment where Project Managers typically oversee multiple concurrent projects of varying complexity, ranging from short Professional Services engagements through to larger software delivery programmes valued up to £350,000 and spanning 6-18 months.

We're particularly interested in candidates with experience delivering software projects into the NHS, ideally within pathology, diagnostics, laboratory, healthcare IT, or related healthcare environments.

• Managing a large portfolio of concurrent customer-facing software delivery projects.
• Coordinating software upgrades, system enhancements, integrations, migrations, and other post-sales service engagements.
• Owning project plans, timelines, risks, dependencies, budgets, and resource requirements.
• Acting as the primary point of contact for customers throughout project delivery.
• Collaborating closely with Professional Services, Product, Technical, Support, and Customer Success teams.
• Managing project governance, stakeholder communications, and reporting activities.
• Identifying and mitigating project risks and issues to ensure successful delivery outcomes.
• Supporting customers through implementation, testing, deployment, and project closure activities.
• Ensuring projects are delivered within agreed scope, budget, and timescales.
• Managing a high volume of projects simultaneously while maintaining delivery quality and contractual commitments.

• Minimum 3 years' experience as a Project Manager delivering customer-facing software projects.
• Experience working for a software vendor, healthcare technology provider, SaaS provider, or technology services organisation.
• Proven experience managing multiple concurrent projects in a high-volume delivery environment.
• Experience delivering software-only projects, including upgrades, enhancements, integrations, migrations, or application deployments.
• Experience managing project plans, resources, budgets, risks, issues, and dependencies.
• Working knowledge of project management methodologies such as PRINCE2, Agile, Waterfall, or similar.
• Experience using project management and planning tools.
• Experience managing project governance, reporting, and customer-facing delivery activities.

• Experience delivering projects into NHS organisations.
• Experience working within pathology,…