Experienced Project Manager

Join to apply for the Experienced Project Manager role at Idox plc

Direct message the job poster from Idox plc

Experienced Project Manager, Idox Cloud

Land, Property, Public Protection

Home Based, with travel.

This is an exciting opportunity for someone with considerable project management and client service experience, who is a self‑starting, committed and resourceful individual with initiative and a good eye for detail, who would like to develop and enrich their career path in professional services and client facing project management.

The role of an Idox Project Manager is to maximise predictable revenues by planning, executing, and finalising customer delivery projects according to deadlines and budgets. This includes acquiring resources and coordinating the efforts of team members and third‑party contractors in order to deliver projects according to plan. In conjunction with the customer, the Project Manager will agree the project’s scope and objectives, and oversee quality control throughout its life cycle.

We are hoping to find a versatile candidate with commercial and Local Authority experience, able to steer through mission‑critical projects, particularly for Idox Cloud solutions – you’ll be expected to anchor your projects, for continuity, dependability and insight. You’ll need to be able to produce Project Initiation Documents, project plans and to be able to oversee and support large‑scale data migrations, inspiring confidence in our customers.

Joining Idox as a Project Manager opens up opportunities to develop your skills and experience and work on a broad variety of projects, for the public and private sectors. Every project holds a different challenge – we are looking for someone capable of driving projects to completion within time and budget and able to enrich our customers experience whilst delivering for Idox.

You’ll have a buddy and have access to a mentor from day one and will have a benefits package designed to support your well‑being and flexible working, as well as your professional development.

• Manage the delivery of multiple concurrent projects within a commercially aspirated framework
• Devise delivery strategies which maximise project revenues, minimise costs, to customer satisfaction – manage the full project life‑cycle
• Agree with the customer the scope, deliverables and acceptance criteria for projects
• Obtain stakeholder buy‑in to project plans and programmes of change
• Plan and schedule project timelines and milestones using appropriate tools
• Develop and maintain MS Project plans and associated project documentation
• Work with resource managers, other Idox departments and 3rd parties to identify and schedule project resources
• Supervise and motivate resources involved in project deliveries in a matrix‑management structure to ensure quality and consistency
• Estimate and track project costs so as to complete implementations within acceptable budget tolerances
• Effectively and regularly communicate with internal and external project stakeholders
• Manage expectations with both the customer and company stakeholders
• Delegate tasks and responsibilities to appropriate personnel
• Identify and resolve issues and conflicts within projects
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Ensure project acceptance criteria and invoicing milestones are understood and agreed by the customer throughout project life cycle
• Proactively manage project scope changes, identify and address issues, and devise contingency plans
• Identify and manage project risks, dependencies, deliverables and milestones along a critical path
• Ensure smooth transitions to business as usual at project completion
• Manage all financial aspects of the projects including customer invoicing
• Maintain an accurate 12 month invoice forecast across project portfolio
• Develop and maintain strong customer relationships through regular communication, on and off site
• Document and communicate project lessons to support a culture of constant learning and improvement
• Subject to operational delivery needs, lead the delivery of Postal Vote Management System (PVMS) services on…