Senior Business Team Leader

• Salary: The starting salary for this role is £41,585 per annum
• Contract type: Secondment
• Working hours: 36
• Posted on: 11 February 2026
• Closing date: 18 February 2026
• Location: Victoria Gate, Chobham Road, Woking

We are committed to the development of our workforce.
This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

We are excited to share a secondment opportunity running until 31/03/2027 for a Senior Business Team Leader to join our North West Social Care team based in Woking. The salary for this position is £41,585 per annum.

Please discuss this secondment opportunity with your Line Manager before submitting your application.

This role is open to hybrid working with an expectation to be in the office for 2-3 days per week.

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

Children, Families and Lifelong Learning provide a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups.

As the Senior Business Team Leader, you will manage and develop a large team of administrators to deliver a high quality and efficient administration service to assist in delivering the overall aim of improving outcomes for children.

The successful candidate will be responsible for:

• Leading, motivating and developing a large team of Business Support Staff to deliver a high-quality, responsive and consistent administrative service
• Overseeing workloads, priorities and performance to ensure deadlines, service standards and statutory requirements are met
• Acting as the main point of escalation for complex or high-risk administrative issues
• Ensuring that administrative processes are efficient, compliant and customer-focused
• Working closely with operational managers to ensure business support is aligned with frontline needs
• Leading or contributing to service improvement projects, audits and inspections

Over the next 12-18 months the postholder will play a lead role in:

• Management of our online travel system to improve compliance and value for money.
• Working with newly centralised business support teams and services to map, review and streamline key processes

By improving systems, supporting frontline workers and developing staff, the SBTL will:

• Enable practitioners to spend more time with children, families and vulnerable adults
• Improve compliance, governance and financial control
• Increase staff morale, retention and professional development
• Deliver tangible efficiencies and better value for public money

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours :

• Proven experience of managing and developing large administrative or business support teams
• Strong track record of improving processes, systems or ways of working
• Experience of working in a busy, high-demand, frontline-facing service
• Ability to analyse data, demand and performance to drive improvement
• Experience of managing change and supporting staff through transformation
• Confident use of digital systems and an understanding of how technology can improve service delivery

To apply, we request that you submit a CV and you will be asked the following 4 questions:

• Please provide evidence of your people management skills and previous staff…