Assistant Transformation Manager

We are looking for transformation professionals with experience and understanding of consultancy tools and techniques and stakeholder engagement, preferably within a Local Authority environment.

We have two Assistant Transformation Manager (Assistant Consultant) roles available which are offered as 1 x 12-month fixed-term contract or secondment and 1 x 7-month fixed-term contract or secondment. If you are hoping to take up either opportunity as a secondment please discuss with your Line Manager before submitting your application.

These roles will support our Additional Needs and Disabilities (AND) Transformation Programme across a range of projects, working with services to understand problems, identify root causes and design solutions.

These roles have a starting salary of £41,585 per annum, based on a 36-hour working week.

We support hybrid working with an expectation that at least two days per week will be spent in locations across Surrey. This includes one day a week with the team who are based in our Woking office, with another spent in Surrey dependent on business requirements.

Our Offer to You

26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
A generous local government salary related pension
Up to 5 days of carer's leave and 2 paid volunteering days per year
Paternity, adoption and dependents leave
An Employee Assistance Programme (EAP) to support health and wellbeing
Learning and development hub where you can access a wealth of resources
Wellbeing and lifestyle discounts including gym, travel, and shopping
A chance to make a real difference to the lives of our residents

About Us

Our guiding principle, 'No One Left Behind', is at the heart of everything we do in Surrey. It shapes our priority objectives and the way we deliver services. The Children, Families and Lifelong Learning (CFLL) Directorate is committed to investing in internal transformation teams. The Additional Needs and Disabilities (AND) Transformation team drive high-impact changes within the local authority and across the AND Partnership.

We are dedicated to shaping, driving, and facilitating sustainable change and improvement for children in Surrey. By partnering with, challenging, and supporting our stakeholders, we strive to achieve better outcomes for children and young people, against a challenging financial context.

We work directly with service leads and operational teams both within Surrey County Council Education and Lifelong Learning but also across our partners including health commissioners and providers, education settings and the voluntary and community sector. The AND Transformation Programme works to deliver the full programme of improvements outlined in our AND Partnership Improvement Plan following our Ofsted inspection in 2023, and those objectives set out in our AND Partnership Strategy, as well as the conditions of our Safety Valve agreement.

About the Role

As an Assistant Transformation Manager your role will be supporting Transformation Managers who lead and deliver high profile transformation projects. This may involve supporting complex or large-scale pieces of work or owning discrete smaller scale projects. In both respects you will have oversight and guidance from the Transformation Manager and Senior Programme Managers to enable you to thrive in the role.

Our portfolio of projects currently covers a wide range of activity, including process mapping and service design, change management, data and analysis and stakeholder engagement. We draw on a range of methods including Lean to help us identify the root causes of problems within the service and working to form and implement solutions to these issues.

We are looking for candidates who have experience working in a similar transformation environment, preferable across Adult or Children's Social Care, Health or Education. This will enable you to hit the ground running and be familiar with the operational context in which we work.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and experience and align with our behaviours:

Experience of supporting key transformation or improvement projects that have improved outcomes and led to recognisable impacts to processes, business-as-usual operations and/or families/customers.
Relevant project management qualification and/or able to evidence knowledge and understanding of project management.
Strong research skills, able to use innovative ways to access data and information required, as well as experience of working with complex data to improve services.
Numerical skills including but not limited to basic arithmetic and percentages, ratios and proportions and data interpretation.
An ability to analyse and present complex data to individuals and groups in a way that makes it relatable and delivers the intended impact.
Good interpersonal skills and communication with an ability to tailor your delivery depending on…