Programme Quality Manager

Reporting to the “Technical Quality Director”, the “Programme Quality Manager” engages at the very front end of the conceptual design process and plays an integral role within the vehicle projects to influence the overall styling, design, and manufacturing concepts, whilst also leading the programme for the vehicle quality until the handover to series is complete.

The core functions of the role are:

• Leading a team consisting of a Senior Quality Engineer and Faults Management Engineer the “Programme Quality Manager” is responsible for managing all programme quality activities across the respective vehicle projects.
• Leading the delivery of all internal customer quality KPI’s (MPA, CMM etc.)
• Responsible to lead the quality risk assessment against the programme supported by the ‘Are We Ready’ process.
• Must be able to work pragmatically in a team to find ways forward, while maintaining a clear focus on Quality.
• Continuous improvement of known quality issues through the new model process.

This is a challenging area of the business that operates at all levels of management from shop floor to executive director, across multiple projects at any given time and works cross functionally to resolve issues from concept through to launch. This role requires someone with a high level of interpersonal and communication skills that can persuade, guide and lead with assertion, while building important relationships at all levels both internally and externally across the business.

• Programme Quality Management
• Lead the delivery of all relevant McLaren Development Process (MDP) quality gateway deliverables in relation to the allocated programme (PT – SHC).
• Lead the governance of all quality control aspects, including the development of the project quality control plan and LQOS process.
• Lead the headcount planning process to ensure the respective ‘Quality’ departments are correctly resourced to support the released Business Plan.
• Responsible to ensure that all ‘Quality’ related costs are provisioned with a Value to Complete (VTC) budget line for each related item.
• Lead the Quality Concern Avoidance (QCA) activity to ensure robust prevention of repeat critical quality issues.
• Lead the prioritisation of issues to ensure the business can make informed decisions when launching vehicle programmes.
• Responsible for ensuring that all quality targets are defined in accordance with McLaren Product Audit (MPA) and Fault Per Vehicle (FPV).
• Responsible to support design and styling meetings, to ensure direction set is Designed for Quality (DFQ).
• Responsible to support gap & flush and dimensional variation analysis reviews to ensure built in, achievable Quality.
• Responsible to manage the vehicle quality attribute review together with PQ and Engineering teams.
• Responsible for driving improvements in quality culture across the programme team.
• Create, issue, and track all programme quality reporting against MDP deliverables.
• Audit Quality impacting programme deliverables, at each gateway, to create and present the Quality risk assessment.
• Leading a team of Quality Engineers, the “Programme Quality Manager” is responsible for managing all quality Key Performance Indicators (KPI) and subsequent reporting.
• Responsible to manage and lead all technical problem allocations and steering via the Q-Day, supported by the “Senior Quality Engineer” and “Fault Management Engineer” to ensure prioritisation of all issues and risk filters are applied correctly.
• Support the problem‑solving process.
• Responsible steering programme faults.
• Responsible to lead and manage the correct governance of all ‘Quality’ concerns regarding status ‘interlocks’ to ensure transparent reporting. Providing a confidence level to the Head of Programme Quality and the Executive team when making launch related decisions.

• Experience of low volume, high value automotive products.
• A degree in mechanical / automotive engineering or similar (2:1 or above) or equivalent experience in a similar role.
• An understanding/appreciation of customer quality expectations.
• Experience of low volume launch activities.
• Experience/knowledge of high-performance vehicle…