Hospitality Operations Manager
Job in
Woking, Surrey County, GU22, England, UK
Listed on 2026-09-17
Listing for:
FS1 Recruitment
Full Time
position Listed on 2026-09-17
Job specializations:
-
Management
Hotel Management, Operations Management, Project & Program Management, General Management
Job Description & How to Apply Below
Our leading client is currently seeking an Operations Manager to join their friendly team on a permanent basis. The Operations Manager will be responsible for implementing standard operating procedures across all hotel departments, and overseeing hotel operations in the absence of the General Manager.
Key Responsibilities:- The Operations Manager will ensure effective performance management and contribute to the strategic business plan
- Maximise revenue opportunities
- Prioritise the customer experience by analysing guest feedback and implementing action plans.
- Collaborate with department heads to lead recruitment efforts and foster team development
- Promote a culture of service excellence
- Delegate General Manager responsibilities as needed and ensure smooth hotel operations
Skills and Experience:
- Proven experience and a successful track record of managing at HOD level
- Strong leadership skills with the ability to motivate and manage a team
- Extensive experience in creating and implementing strategies
- The Operations Manager will be highly commercially driven
- Highly motivated, enthusiastic, and a good team player
- Experience managing a busy team to improve performance
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