Strategy and Delivery Lead

People Strategy and Delivery Lead Ref #59479

Date posted

Tuesday, September 15, 2026

Country United Kingdom Location Woking Business  area People & Transformation Department Operations Position  level5 - Supervisory / Professional - (L-16)
Working time

Full Time Contract type

Permanent

Working pattern9am - 6pm Monday to Friday What to Expect Reporting to the Head of People Operations & Strategy, this role converts the People Strategy into executable plans and delivers them. Where the strategy sets direction, this role builds the project plans, the frameworks that govern them and the measures that prove they worked, then sees them through to completion. It is accountable for the outcome, not only for the coordination.

The role owns the full People portfolio: the strategic priorities that move the function forward and the business-as-usual projects that keep it running. It works across every People pillar, holds a single weekly view of delivery across both, and brings structure, pace and measurable outcomes to a function that needs to plan ahead rather than react.

What You'll DoTurning Strategy into Delivery
* Build and own the delivery plan for each People Strategy priority — scope, milestones, owners, dependencies, resource and success measures — agreed before work begins.
* Drive delivery through to completion: chair project reviews, remove blockers, and escalate early where a milestone or benefit is at risk.
* Maintain a single consolidated view of the People portfolio, covering progress, risks, dependencies and delivery confidence.
* Hold project owners to account for the commitments they have made, with the visible mandate of the Head of People Operations & Strategy and the People Leadership Team.

Building the Project Frameworks  
* Design, build and own the project delivery framework for the People Function: initiation and business case templates, stage gates, RAID logs, benefits tracking, closure and lessons learned.
* Set the standard once and apply it consistently, so every project in the function is initiated, planned, tracked and closed the same way regardless of which pillar owns it.
* Establish and run the governance that sits above the framework, including People Leadership Team meetings, strategic planning sessions and portfolio reviews, capturing actions and tracking them to completion.
* Own and manage the annual People planning calendar so that cyclical activity — pay review, benefits renewal, engagement survey, performance cycle — is planned, resourced and sequenced well in advance.

Business-as-Usual Delivery  
* Apply the same framework, measures and reporting discipline to business-as-usual projects — system changes, policy rollouts, process redesign, compliance and audit work — as to strategic priorities.
* Balance the two portfolios and make the trade-offs visible where BAU demand and strategic ambition compete for the same people and the same weeks.
* Identify and manage interdependencies between strategic initiatives, BAU projects and cyclical activity across all People pillars.

Measurement and Reporting
* Ensure no project enters the portfolio without agreed measures of success and a baseline captured at initiation.
* Track benefits beyond go-live and report whether the intended outcome was actually achieved, rather than closing a project at implementation.
* Produce a weekly delivery report across the full portfolio, covering status, RAG rating, milestones achieved, risks, blockers and the decisions required.
* Build and maintain the reporting tools that make delivery performance visible without manual rework each week.

Connecting the People Function
* Act as the connective point across all People pillars — reward, payroll and benefits, talent and resourcing, learning and…