Programme Director

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities.

Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.

Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – tering healthier communities.

We are looking for an experienced Programme
Director to lead the successful delivery of complex healthcare IT transformation programmes across the UK&I.

• Lead a portfolio of large-scale pathology, laboratory information system (LIMS/LIS), and Order Communications implementation programmes.
• Provide executive-level oversight of programme delivery, governance, risks, issues, and escalations.
• Engage with customer executives, Senior Responsible Owners (SROs), and key stakeholders throughout programme life cycles.
• Ensure successful transition from sales through project initiation, delivery, and closure.
• Drive continuous improvement across programme management processes, tools, and delivery frameworks.
• Support project teams to deliver contractual commitments while maintaining exceptional customer satisfaction.
• Monitor programme performance, quality, timelines, and commercial outcomes.

• Act as the senior client-facing representative for strategic programmes.
• Build trusted relationships with executive stakeholders within NHS and healthcare organisations.
• Lead programme governance meetings and executive steering groups.
• Manage senior-level escalations and ensure successful resolution of complex delivery challenges.
• Provide strategic guidance to customers throughout major transformation programmes.

• Champion modern delivery practices, automation, data-driven decision-making, and AI-enabled ways of working.
• Leverage data, analytics, and reporting to improve programme visibility and performance.
• Identify opportunities to improve efficiency, customer experience, and delivery outcomes.
• Promote the responsible use of AI and emerging technologies across Professional Services teams.

• Support key sales opportunities through delivery planning, solution shaping, pricing discussions, and customer presentations.
• Collaborate with commercial, product, and technical teams to ensure delivery readiness.
• Contribute to contract reviews and programme planning activities.
• Influence product direction through customer and delivery insights.

• Coach, mentor, and develop Programme Managers, Project Managers, Consultants, and SMEs.
• Drive high performance and accountability across delivery teams.
• Support organisational change initiatives and foster a culture of continuous improvement.
• Build capability in programme management, digital tools, analytics, and AI adoption.

• Own the financial performance of your programme portfolio.
• Monitor revenue, profitability, forecasting, and programme budgets.
• Ensure robust financial governance and reporting.
• Identify…