Omnichannel Lead

A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

No Relocation Assistance Offered
Job Number#176403 - Surrey, England, United Kingdom

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Omni Channel Lead

Woking, UK

As a critical leader within the organisation, the Omni Channel Lead reports directly to the Hill’s UK & Ireland Commercial Director and oversees a team of six direct reports. This high-impact role sets the strategic direction for the UK Omnichannel business - spanning Pet Speciality, eCommerce, and Vet Corporate channels to drive growth and market out performance across the UK and Irish markets.

The position offers an exciting opportunity to lead commercial strategy, elevate strategic customer partnerships, and integrate cutting-edge AI and category analytics to establish Hill’s as the nutritional partner of choice.

• Own the 3 year omnichannel strategy to deliver out performance versus the market set within the wider corporate guardrails and anticipating future change
• Lead the team to execute the strategy with KPis that cascade into the monthly commercial process
• Where required recruit, onboard and develop personnel to create an ambitious high performing team that work in close collaboration with our european customer team
• Own the commercial side of the monthly commercial discipline, working in partnership with the finance department, chairing the forum and coordinating other functions. Have responsibility for the rolled up plan along with identifying process improvements to drive efficiency and effectiveness.
• Coach your team to ensure delivery of monthly, quarterly and annual Net sales, Volume, GtN, margin financial targets. With clear understanding of customer and RE P&L’s
• In partnership with Finance, take a leading role in integrating new forecasting systems, investment management tools and embedding the cadence of RGM, ROI and ROO as standard to enhance business performance.

• Develop the strategy to build strong relationships with key customers in the Pet speciality channel and Vet Corporates, facilitating cross functional integration through the business to secure optimum engagement and business outcomes
• Through a deep understanding of Market, RE, customer and shoppers, develop winning JVPs with…