Delivery Lead - Automobile

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 149k+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services.

It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.

Budget
: 75-80K GBP / Annum

Key responsibilities

1. Customer and stakeholder leadership

• Build and maintain relationships with clients engineering and business leaders, understanding their priorities and decision-making needs.
• Represent Tech Mahindra in senior customer discussions, service reviews and account-planning engagements.
• Translate customer priorities into a clear direction for the engineering delivery organisation.
• Communicate delivery performance, value, risks and decisions required with clarity and supporting evidence.
• Resolve cross-functional issues and lead material escalations without displacing workstream ownership.

2.
Account development and commercial contribution

Lead the engineering contribution to account development in partnership with Tech Mahindra account leadership, connecting customer needs with deliverable services and credible business value.

• Identify and qualify opportunities to extend Tech Mahindra’s contribution across the Clients account.
• Shape engineering propositions, scope, delivery models, resource assumptions and capability plans with relevant specialists.
• Support proposals, statements of work and change requests, making dependencies, assumptions and acceptance criteria explicit.
• Bring together customer stakeholders and Tech Mahindra capabilities to develop practical responses to emerging needs.
• Maintain visibility of budget, purchase-order and approval dependencies affecting proposed or existing services.
• Use evidenced delivery results and customer benefits to support account discussions, distinguishing demonstrated value from forecasts.

3.
Engineering delivery leadership

• Set direction across agreed engineering work streams and establish clear accountability for outcomes.
• Ensure customer commitments are supported by realistic capacity, technical capability and acceptance requirements.
• Balance production, customer and programme priorities through workstream leads, escalating conflicts that exceed agreed authority.
• Maintain oversight of delivery forecasts, quality, scope changes and significant dependencies.
• Provide technical challenge where needed, ensuring specialists address root cause, validation and engineering risk.
• Lead responses to material supplier, production-continuity or delivery risks with the relevant customer decision-makers.

4.
UK–India organisation and capability leadership

• Lead UK and India teams as one delivery organisation, with complementary responsibilities and shared customer objectives.
• Develop technical and workstream leads who can manage execution autonomously within clear boundaries.
• Plan resource levels, recruitment, succession and transitions with delivery leadership and HR.
• Align skills development and future capacity with account opportunities and customer demand.
• Maintain consistent onboarding, engineering standards, handovers and evidence requirements.
• Address systemic constraints involving…