Quality Manager

Quality Manager (Engineering & Manufacturing)

Role Overview:
We are seeking a highly motivated and autonomous Quality Manager in Surrey. Reporting directly to the Managing Director, you will take full ownership of the Quality function. As a one-person department, this role offers a unique blend of strategic leadership and hands-on operational management within a highly regulated global industry. Moreover, someone who is interested in a manager role, regardless of whether you have held the experience before, this would be a great carrer oppurtunity.

Base Salary: £53,000 £ 57,500 (dependent on experience and qualifications)

Office

Location:

Old Woking, Surrey, UK

Hybrid Working: minimum of 3 days in the office per week

Key Responsibilities:

QMS Ownership:
Maintain and implement all processes for the ISO 9001 Quality Management System.

Hands-on Management:
As the sole member of the department, you will manage everything from high-level KPI reporting to top management to the essential administrative requirements of the QMS.

Auditing:
Plan and conduct independent internal and external quality audits, including on-site vendor assessments in the UK and internationally.

Business trips: 1-2 times/year to an asian country.

Compliance:
Act as the Management Representative for ISO 9001 and industry-specific certifications (e.g., ATEX).

Supplier Quality:
Manage NCMR processes and coordinate continuous improvement with global suppliers.

Analysis:
Lead failure analysis on product returns and customer complaints using data from the Engineering team.

Mandatory Requirements:

Experience in running an ISO 9001 and using quality management data system

Experience in internal/external audit support

At least 3 years of quality management with electrical or manufacturing/components products

Able to commute to the office at Old Woking for 3 days and by car

Able to travel to an Asian country 1-2 time/ year

Other:

Attributes: A self-proficient, "hands-on" professional with a strong work ethic and exceptional organisational skills.

Communication:
Fluent English is required. Japanese language skills are a distinct advantage.

Technical

Skills:

Adept in Microsoft Office (Excel/Word). Experience with Access, Visio, or CAD is an added advantage.

Autonomy:
Comfortable working unassisted and making key decisions to drive quality awareness throughout the organisation

Language:
Fluency in English. Business level of Japanese is an advantage.