Quality Manager

Quality Manager (Engineering & Manufacturing)

Role Overview:
We are seeking a highly motivated and autonomous Quality Manager in Surrey. Reporting directly to the Managing Director, you will take full ownership of the Quality function. As a one-person department, this role offers a unique blend of strategic leadership and hands‑on operational management within a highly regulated global industry. Moreover, someone who is interested in a manager role, regardless of whether you have held the experience before, this would be a great career opportunity.

Base Salary: £53,000 - £57,500 (dependent on experience and qualifications)

Office

Location:

Old Woking, Surrey, UK

Hybrid Working: minimum of 3 days in the office per week

• QMS Ownership:
  Maintain and implement all processes for the ISO 9001 Quality Management System.
• Hands‑on Management:
  As the sole member of the department, you will manage everything from high‑level KPI reporting to top management to the essential administrative requirements of the QMS.
• Auditing:
  Plan and conduct independent internal and external quality audits, including on‑site vendor assessments in the UK and internationally.
• Business trips: 1‑2 times/year to an Asian country.
• Compliance:
  Act as the Management Representative for ISO 9001 and industry‑specific certifications (e.g., ATEX).
• Supplier Quality:
  Manage NCMR processes and coordinate continuous improvement with global suppliers.
• Analysis:
  Lead failure analysis on product returns and customer complaints using data from the Engineering team.

• Experience in running an ISO 9001 and using quality management data system.
• Experience in internal/external audit support.
• At least 3 years of quality management with electrical or manufacturing/components products.
• Able to commute to the office at Old Woking for 3 days and by car.
• Able to travel to an Asian country 1‑2 times per year.

• A self‑proficient, 'hands‑on' professional with a strong work ethic and exceptional organisational skills.

• Fluent English is required. Japanese language skills are a distinct advantage.

• Adept in Microsoft Office (Excel/Word). Experience with Access, Visio, or CAD is an added advantage.

• Comfortable working unassisted and making key decisions to drive quality awareness throughout the organisation.

• Fluency in English. Business level of Japanese is an advantage.