Sales & Production Lead

Position: Sales & Production Lead
Location: Burntcommon

We’re hiring a Sales & Production Lead, who will build strong client relationships and champion our ‘Content Works’ video marketing service. You’ll guide clients from the first conversation through final delivery, managing production workflows to ensure every project lands with impact. If you thrive at the intersection of sales and creative execution, this role offers real ownership of what you create and includes commission for the business you drive.

Lamplight Media is an award-winning full-service media production company based at Tannery Film Studios in Woking, Surrey. We specialise in story-led films and social media content that connects, captivates, and delivers commercial impact. Founded in 2022 by Tim Marsh from his university bedroom, we've grown to work with clients such as Surrey County Council, Ann Summers, & Kew Gardens.

You will have the primary responsibility for business development, client relationship management, and production oversight of our 'Content Works' video marketing service; as well as assisting with general business development tasks. This role sits at the intersection of sales and creative execution, requiring both commercial acumen and production understanding to drive growth and deliver exceptional client outcomes.

Working under the direction of the Managing Director, you will be responsible for:

Developing and maintaining strong client relationships throughout the customer journey, from initial inquiry through to project completion and ongoing retention

Leading the sales and marketing strategy for the Content Works service, including pipeline development, client acquisition, and revenue growth

Overseeing production workflows and collaborating with the creative team to ensure projects are delivered on time, on budget, and to the highest quality standards

Achievement of sales targets and revenue goals, with earnings supplemented by performance-based commission

Acting as the primary point of contact for Content Works clients, championing their needs and ensuring exceptional service delivery

Identifying opportunities for service expansion, upselling, and new business development within existing and prospective client accounts

Contributing to the strategic development of the Content Works offering based on market insights and client feedback

Build and nurture a robust pipeline of prospective clients through proactive outreach, networking, and marketing activities

Manage client expectations and communications throughout the production process, ensuring transparency and satisfaction

Coordinate with the creative team to translate client briefs into executable production plans

Monitor project progress, timelines, and budgets to ensure efficient delivery and profitability.

To travel to client locations, industry events, and production sites across the UK as required

To work flexible hours when the client needs or project deadlines demand, including occasional early starts, late finishes, or weekend availability

To maintain confidentiality regarding client information, commercial agreements, and proprietary business information

To contribute to the overall success and growth of Lamplight Media through collaborative teamwork and a positive attitude

You will also:

Possess strong project management and organisational skills with the ability to manage multiple client accounts and productions simultaneously

Have 2-3 years of previous experience in client liaison, relationship building, or account management roles, demonstrating success in maintaining client satisfaction

Be a proactive and growth-minded individual who thrives with autonomy and takes ownership of responsibilities

Demonstrate excellent communication skills, both written and verbal, with the ability to articulate ideas clearly to diverse audiences

Be client-focused with a natural ability to build rapport, understand needs, and provide exceptional service

Show good commercial awareness with an understanding of profitability, pricing, and business development

Possess negotiation skills and the confidence to close sales and secure agreements

Be highly organised with meticulous attention to detail and follow-through

Demonstrate resilience…