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Pre-Sales Engineer

Job in Woking, Surrey County, GU22, England, UK
Listing for: JAC Recruitment (UK) Ltd.
Full Time position
Listed on 2026-09-13
Job specializations:
  • Sales
    Sales Engineer, Technical Sales
  • IT/Tech
    Sales Engineer, Technical Sales
Salary/Wage Range or Industry Benchmark: 42000 - 60000 GBP Yearly GBP 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Position: Solution Engineer (Pre-Sales)
Location: Southeast England (Hybrid working available)
Salary: Competitive

Company Overview

A fire safety products and systems related company is looking for a customer-focused Solution Engineer to support sales activities across the UK and international markets, including the Middle East and Europe.

This role sits within the Sales team and acts as a key technical liaison between customers and the business. You will play a critical role in presenting solutions, supporting customer engagement, and driving successful sales outcomes.

Key Responsibilities
  • Support the sales team in customer engagements by providing technical insights and product knowledge
  • Deliver product presentations, demonstrations, and technical briefings to customers
  • Understand customer requirements and propose suitable solutions
  • Provide technical guidance to customers, including responding to product enquiries and supporting issue resolution where required
  • Visit customer sites when required to investigate technical or application issues and provide practical recommendations
  • Act as a point of contact for escalated or complex customer queries
  • Support customer onboarding and product training where required
  • Represent the company at exhibitions, trade shows, and industry events
  • Collaborate with internal teams to ensure smooth delivery of solutions
Requirements
  • Experience in a Solution Engineer / Pre-Sales / Sales Engineer role (or similar)
  • Strong communication, presentation skills and CPD presentation experience
  • Ability to explain technical concepts in a clear and customer-friendly manner
  • Commercial awareness and interest in supporting sales activities
  • Comfortable engaging directly with customers
  • Willingness to travel occasionally (UK and international, if required)
  • Experience in fire safety products or systems (physical or cyber)
  • Background in engineering or technical disciplines
  • Experience supporting international customers
  • Additional language skills (e.g. Arabic, Swedish, Japanese) would be advantageous

We regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

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