Police Engagement Officer

About Police Care UK

Police Care UK is the national, independent charity supporting serving and veteran members of the police community, and their families, when they've been physically or psychologically harmed through policing.

Demand for our services has grown by more than 400% in the last decade. This reflects the increasing impact of trauma in modern policing - from major incidents and serious violence to cumulative and vicarious trauma. We understand that harm doesn't end with a shift, and that families are often affected too.

We've evolved from a traditional benevolent fund into a sector-leading organisation delivering evidence-informed support, trauma-focused recovery services and practical prevention programmes across UK policing. Our work is grounded in compassion, clarity and evidence, and we're fiercely independent so we can focus on what people really need.

Our vision is simple: a future where every member of the police community has access to the care and support they need, and nobody faces the impact of harm alone. Based in Woking and working nationally, we're committed to strengthening the people behind the force - and we're looking for those who want to be a part of that work.

The Police Engagement Officer will be responsible for identifying and building effective relationships with police forces, their leaders and staff to raise the profile of Police Care UK, drive engagement and assist in the development of future opportunities.

Acting as a key ambassador for Police Care UK, the postholder will support increased awareness, understanding and engagement with the charity's key services among serving and veteran police officers, staff and their families. Through proactive relationship management, the role will ensure Police Care UK remains visible, relevant and trusted within the UK policing community.

The role will also help to identify emerging opportunities for collaboration, partnership development, service delivery, research, wellbeing initiatives and income generation, helping the charity develop future strategic opportunities and strengthen its position within the policing sector.

The responsibilities below outline the key areas of focus for this role, they are not exhaustive.

• Develop and maintain effective relationships with police forces across the UK, including supporting introductions and tracking senior staff engagement with Chief Officers, senior leadership teams, wellbeing leads, occupational health teams, staff associations, employee networks and other key stakeholders.
• Acts as a primary point of contact between Police Care UK and police forces, ensuring regular and meaningful engagement.
• Build a comprehensive understanding of individual force priorities, challenges and opportunities to support effective partnership working.
• Establish and maintain stakeholder engagement plans for key police force relationships.

• Increase awareness and understanding of Police Care UK's services, programmes and support offer among police officers, staff and their families.
• Work collaboratively with force communications teams to promote the charity's work through appropriate internal channels and campaigns.
• Identify opportunities to increase referrals, service utilisation and active beneficiary engagement.

• Act as the voice of policing within the charity by gathering feedback and insight from forces and stakeholders.
• Provide regular reports on engagement activity, stakeholder feedback, emerging opportunities and relationship health.
• Ensure Police Care UK remains visible and influential within relevant policing networks and forums.

• Experience of identifying, maintaining and monitoring key external relationships
• Experience of working within, alongside or closely with policing, criminal justice, public sector or blue light organisations.

• Outstanding interpersonal and relationship‑building skills.
• Excellent verbal and written communication skills.
• Strong networking and influencing abilities.
• Ability to engage confidently with individuals at…