Operations Coordinator

Freightserve recruitment are looking for an Operations Coordinator for a busy well-established Freight company based in the Woking area.

Role Purpose

• Accurate planning and scheduling of shipments
• Clear communication with customers and internal teams
• Consistent service delivery aligned to defined processes

This role is focused on hands-on operational execution, supporting the Operational Account Lead and wider operations team to deliver a controlled, high-quality service.

Position Summary

• Daily shipment coordination
• Demo movements and returns
• Customer updates and communication
• Ensure full visibility and control across all movements
• Support planning and coordination of shipments
• Collections and deliveries
• Assist with scheduling jobs
• Create and manage bookings in internal systems
• Maintain accurate records
• Provide updates to customers on shipment status
• Coordinate with transport providers
• Support Operational Account Lead and Senior team members
• Follow defined operating procedures (SOPs)
• Provide day-to-day support to:

Working hours are Monday - Friday

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.