Delivery Manager

About The Role

The Delivery Manager in Market Change Delivery is a critical leadership role within Market Access and Procurement, working in close partnership with the Engineering Manager to ensure predictable, high-quality delivery of new services involving complex, multivendor technology products. This role provides delivery governance, stakeholder alignment, financial oversight, and operational readiness across a product area that supports mission‑critical energy system operations.

The Delivery Manager in Market Change Delivery is a critical leadership role within Market Access and Procurement, working in close partnership with the Engineering Manager to ensure predictable, high-quality delivery of new services involving complex, multivendor technology products. This role provides delivery governance, stakeholder alignment, financial oversight, and operational readiness across a product area that supports mission‑critical energy system operations.

Success in this role requires strong planning discipline, commercial acumen, operational awareness, and the ability to influence across engineering, product, vendor and business teams and requires quality delivery of complex, multi‑vendor technology products. This role provides delivery governance, stakeholder alignment, financial oversight, and operational readiness across a product area that supports mission‑critical energy system operations.

This role is based in the Warwick or Wokingham office, with hybrid working from office and home. This advert is intended to cover multiple Delivery Manager hires, for our requirements in this area.

• Delivery Planning & Governance
• Own and maintain end‑to‑end delivery plans, ensuring realistic, aligned, and transparent milestones and resource requirements.‑to‑end delivery plans, ensuring realistic, aligned, and transparent milestones and resource requirements.
• Manage RAID (Risks, Assumptions, Issues, Dependencies) with discipline, ensuring early warning of delivery risks and clear mitigation actions.
• Build strong relationships with business teams, product leads, platform teams, and vendor partners to ensure delivery alignment.
• Use NESO business and product knowledge to challenge priorities, scope, and sequencing when needed.
• Provide structured and proactive delivery reporting to senior stakeholders.
• Project & Commercial Management
• Manage budgets, cost tracking, forecasting, and financial governance across the product lifecycle.
• Lead investment governance, including sanction approvals, business case updates, steering committees, and project closure processes.
• Drive vendor and commercial management activities including RFPs for resourcing, delivery partners, or product procurement.
• Oversee contract performance, scope control, and commercial risk management with clear escalation and recommendations.
• Operations & Readiness Management
• Ensure Operational readiness in partnership with Service support teams.
• Embed operational considerations early in delivery to support mature Dev Ops practices and minimise operational risk.
• Work closely with business teams on communication, change impact, incident preparedness, and release readiness.
• Support continuous improvement in operational handovers, service acceptance, and incident response mechanisms.

Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements.

• Strong delivery leadership experience in multi‑team, multi‑vendor technology environments.
• Excellent understanding of an organisation’s business, operational objectives, and stakeholder landscape, with the ability to challenge engineering, product, or commercial decisions using this insight.
• Proven delivery governance capability: RAID management, milestone planning, reporting, roadmap alignment, dependency oversight.
• Strong project and programme management skills including cost management, budget forecasting, and investment governance.
• Experience leading commercial activities: RFPs, vendor negotiations, contract management, supplier performance tracking.
• Ability…