Process Lead, Quoting & Contracting, EMEA QTC

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

The EMEA QTC Process Lead, Quoting & Contracting is responsible for shaping and optimizing the end-to-end quoting, contracting, and tendering processes across the EMEA region. This role drives the transformation of the function into a customer-centric, value-adding capability, ensuring robust governance, process excellence, and alignment with business objectives while enhancing customer experience and commercial outcomes.

• Drive the evolution of the contracts and tender function into a value-adding, customer-centric capability within QtC.
• Support the implementation of any new system capabilities from a QtC perspective, including definition of business requirements, coordination of UAT, validation of end‑to‑end process impacts, and sign‑off of readiness for deployment.
• Equip teams with the tools, capabilities, and mindset required to deliver strategic outcomes and drive adoption of quoting, contracting, and tendering solutions within the QtC framework.
• Anticipate market dynamics, customer needs, and competitive trends to proactively support pricing, quoting, and tender strategies ahead of commercial opportunities.
• Strengthen processes, governance, and controls to ensure scalability, compliance, and alignment with business priorities.
• Promote a continuous improvement mindset, leveraging automation and digital solutions to enhance efficiency and effectiveness.
• Proactively identify root causes of recurring issues and implement sustainable corrective actions to address them at source.
• Collaborate with internal stakeholders such as BU, finance, and legal to ensure seamless execution of quote, contract and tender processes
• Monitor Key Performance Indicators (KPIs) related to quote, contract and tender performance, such as cycle times and error rates, and customer satisfaction scores.
• Influence upstream activities to improve win rates and margin outcomes.
• Stay updated of industry best practices and emerging trends, translating them into actionable enhancements within the QtC customer service model.

• A minimum of a bachelor's degree in business administration, finance, marketing, or a related field is required.
• A master’s degree or relevant professional certifications (e.g., CFA, PMP) are highly desirable.
• 5–7 years of experience in quoting, contracting, tendering, or Quote-to-Cash processes in a global organization.
• Proven experience in driving process transformation, system implementations, or large-scale operational improvements.
• Strong ability to analyze data, identify trends, and excellent problem-solving skills.
• Strong communication and interpersonal skills.
• Demonstrated leadership and team management capabilities in a matrixed organization.
• Proven Lean Management skills with Lean Six Sigma certification a definite asset.
• Proficiency in project management methodologies and tools.
• Strong familiarity with ERP systems (e.g., LOTS, S4 Hana, JDE) and other contract, tender and pricing tools and technologies. (SFDC, Cuber RM Conga, OCPQ)
• High level of attention to detail to ensure quoting, contract and tender accuracy and compliance.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face‑to‑face collaboration supports your learning, your progress, and your success.

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