Delivery Manager

About the Role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future. The Delivery Manager role is a key leadership role within our delivery organisation. The Delivery Manager is accountable for the successful end-to-end delivery of digital, data, technology and integrated business change initiatives that support the operations and transformation of Great Britain’s energy system.

Working closely with the Senior Delivery Manager, the role provides leadership across planning, governance, delivery, stakeholder engagement, commercial management and operational readiness to ensure agreed outcomes are delivered safely, on time, within budget and to the required quality standards. Success in this role requires strong planning discipline, commercial acumen and operational awareness. It requires excellent analytical, influencing and stakeholder management skills, as you will need to be able to influence delivery, product, vendor, and business teams.

You will need to be comfortable providing constructive challenge to ensure we remain focused on delivering to our intended outcomes and strategic vision. This role offers a unique opportunity to contribute to NESO's vision of becoming a digital leader in the industry and transitioning the UK to a low-carbon energy future. This role is based in Wokingham or Warwick on a full-time basis.

You will need to attend your primary office location at least 2 times per week. This role comes with the following travel expectations:
Occasional travel to other NESO offices including Wokingham, Warwick, London and Glasgow Occasional travel for external conferences / seminars in the UK and abroad We continue to offer hybrid working and are open to discussions around flexible working arrangements.

Delivery Planning and Governance:
Own and maintain delivery plans, milestones and dependencies, ensuring realistic, aligned, and transparent milestones and resource requirements

Manage RAID logs (Risks, Assumptions, Issues, Dependencies) with discipline, ensuring early warning of delivery risks and clear mitigation actions

Provide delivery reporting to senior stakeholders and governance forums

Lead executive reporting activities such as Programme Management Boards, Project Hubs / Checkpoints, Cost Monitoring Framework narratives and providing other reporting support to the Senior Delivery Manager as required

Ensure delivery activities align with programme and business objectives

Provide structured and proactive delivery reporting to senior stakeholders

Use NESO business and product knowledge to challenge priorities, scope, and sequencing when needed

Stakeholder Management:
Establish and nurture strong relationships with key stakeholders, building trusted relationships that will deliver credible outcomes in accordance with business priorities and our strategic vision

Build strong alignment across teams including business representatives, operational teams, technology delivery and 3rd parties to ensure co-ordinated delivery

Influence decision-making and resolve delivery blockers

Ensure benefits are captured, managed and tracked to ensure value realisation during and after delivery

Financial and Commercial Management:
Manage budgets, cost tracking, forecasting, and financial governance across the product lifecycle

Lead investment governance, including sanction approvals, business case updates, steering committees and project closure processes

Drive vendor and commercial management activities including RFPs for resourcing, delivery partners, or product procurement

Oversee contract performance, scope control, and commercial risk management with clear escalation and recommendations

Digital Delivery Leadership:
Lead multidisciplinary teams delivering digital products and services

Familiar with Agile and Dev Sec Ops  delivery practices

Ensure solutions are designed, developed, tested, deployed, and supported effectively

Provide supportive coaching, peer mentoring and a collaborative approach to deliver consistently across the portfolio

Provide line management where required, providing leadership and development opportunities for individuals to grow in their roles

Ensure consistent delivery approach across the portfolio through development and use of delivery…