Digital Experience Designer Job Wokingham area,England UK,IT/Tech

Employer: Wokingham Borough Council
Salary: £42,124 - £46,581 per annum (plus benefits)
Location: Shute End, Wokingham
Contract: Contract
Working Pattern: Full Time
Hours: 37 hours per week.
DBS Check: No
Closing Date: 25/10/2026 at 23:00
Reference: 713542

We have an exciting opportunity available for a talented Digital Experience Designer with strong User Experience skills to join us as a key member of the Digital Experience team here at Wokingham Borough Council, on a full-time, 12-Month Fixed Term Contract.
We're looking for someone who can combine excellent content design with user-centred design to improve the experience of residents, businesses and staff across our digital services.

You’ll use research, data and user insight to understand what people need, then design content, journeys and interactions that help them complete tasks simply and efficiently.

You will work across websites, intranet, online forms and digital services, helping us deliver accessible, evidence-based and user-focused experiences.

At Wokingham Borough Council, you’ll be part of a forward-thinking, dynamic team dedicated to continuous digital innovation. This is your chance to shape the future of our digital services, making a real impact on the lives of our community members. We’re committed to fostering an inclusive environment where your ideas are valued and your expertise drives positive change.

Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:

A generous annual leave entitlement of 30 days (rising to 35 days after 5 years continued local government service), plus Bank Holidays
Enrolment to an excellent local government pension scheme
An employee assistance programme including 24/7 wellbeing helpline
A range of local & lifestyle discounts
Use of a free onsite gym (located at Shute End office)
And much more!

Key Responsibilities:

Create and deliver high-quality, on brand digital content - drawing on evidence, data and research to justify and inform design decisions
Develop compelling content and intuitive user journeys that improve website usability and accessibility across our digital channels
Act as a gatekeeper for online content, ensuring all digital outputs adhere to our guidelines and standards on brand, accessibility and usability.
Oversee website content, databases, forms and self-service tools, maintaining consistency and quality across the board
Build relationships with key stakeholders and engage in effective communication. Work in partnership to test digital services, gather user feedback and drive continuous improvement
Contribute to the upholding and development of style guides and best practices. Provide support to internal users on digital guidelines, SEO best practices, and effective content creation techniques

Candidate Requirements:

About you

You’ll have experience in several of the following:

Creating user-centred digital experiences
User research and usability testing
Information architecture and navigation design
Accessibility and WCAG requirements
Working collaboratively with stakeholders
Managing competing priorities in a fast-paced environment
Figma or similar prototyping tools
Drupal, SharePoint or enterprise CMS experience
Knowledge of Service Standard and Content Design guidance

Our Area:

Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.

We’re home to a range of high performing schools including 69 primary and 21 secondary, a host of international businesses and an incredible community. We have a strong local economy with…