Food & Beverage Assistant

On the edge of Wokingham nestled within 25 acres of exquisitely landscaped gardens and mature woodland, Double Tree by Hilton St. Anne's Manor offers a peaceful retreat on the edge of the historic market town of Wokingham. Elegantly positioned between the M3 and M4 corridors, and within effortless reach of Bracknell and Reading, the hotel combines timeless countryside charm with exceptional accessibility.

We have 170 bedrooms, 8 meeting and events suites where we are able to fulfil your needs whether it be a meeting, social event or wedding.

We are currently looking for a Food & Beverage Assistant to join our Truly Talented team.

If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you!

What we offer

• £12.74 per hour
• Various flexible hours available (zero hours)
• Worldwide employee discounts at Hilton Hotels through Go Hilton program;
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Free parking while on duty;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

You will work closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests.

Responsibilities of Food & Beverage Assistant will include but are not limited to:

• Preparing and serving any beverages requested by guests;
• Ensuring that all tables are set and ready for welcoming guests at all times;
• Ensuring that all guests’ orders are taken and executed in a timely manner;
• Ensuring that cleanliness is kept at the highest standards at all times in the Food & Beverage Outlets;
• Having good knowledge of the food and beverage menu;
• Responding to guests’ queries on the menu selection;
• Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams, as well as any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly.

The ideal person for this role will be enthusiastic about change, focused on details and trusting.

The core skills and experience required to succeed

• Truly passionate about the Hospitality Industry;
• Previous restaurant or bar experience in a busy environment is preferred but not essential;
• Excellent personal presentation;
• Good understanding of food hygiene and health & safety procedures;
• Ability to function independently with a minimum of supervision;
• Excellent communication skills, the ability to communicate verbally and in writing ;
• To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and Double Tree by Hilton St. Anne's Manor.

Opportunities for all

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