Customer Support​/Sales Operations

Customer Support / Sales Operations

At Corsair
, we are looking for a customer support/sales operations professional to serve as the first point of contact for our B2B customers, handling operational queries and ensuring high‑quality pre‑ and post‑sales service.

• Act as first point of contact for B2B customers with operational queries or problems, ensuring quality pre‑ and post‑sales service; keep sales managers and customers informed of all issues.
• Process multiple orders with a key eye for detail using the EDI ordering system.
• Ensure orders, shipments and deliveries are executed according to delivery expectations, company guidelines, and customer requirements.
• Maintain accurate and up‑to‑date customer records in the CRM database.
• Provide weekly reports to management and the sales team.
• Establish and maintain effective relationships with all departments.
• Possess customer‑centric skills and the ability to communicate effectively with people at all levels of the organization.
• Maintain professional internal and external relationships that align with Corsair’s core values.
• Be proactive in identifying opportunities to improve processes.
• Prioritize tasks, demonstrate attention to detail, and ensure accurate order processing.
• Work under pressure and meet deadlines while maintaining exceptional written and verbal communication.
• Organize and multitask efficiently across multiple accounts.

• Must be enthusiastic and dependable.
• Good knowledge of Microsoft Office, especially Excel (charts, pivot tables, VLOOKUP, formulas).
• Experience in project management and data management.

Entry level

Full‑time

Other

Computer Hardware Manufacturing