Sales Development Representative

Sales Development Representative

Location:

Wokingham (Office-based)
Salary: £27,000 - £35,000 DOE Performance Bonus

Join a growing engineering and technology business delivering innovative solutions within a rapidly evolving market. This is an exciting opportunity for a Sales Development Representative to join a successful commercial team, acting as the first point of contact for customers and supporting the growth of a forward-thinking business.

This role is ideal for someone with experience in sales, customer management or technical support who enjoys building relationships, understanding customer needs and helping guide opportunities through the sales journey.

Based from the Wokingham office, you'll work closely with internal teams to qualify opportunities, support customers and ensure a smooth handover through to the next stage of the process.

• Manage inbound customer enquiries via phone, email and online platforms.
• Build relationships with customers and understand their requirements.
• Qualify sales opportunities and identify suitable solutions.
• Guide customers through digital assessment processes to gather key information.
• Support customers remotely and answer technical queries.
• Maintain accurate customer records using CRM systems.
• Manage follow-ups and ensure opportunities progress efficiently.
• Work closely with internal teams to provide high-quality customer information.
• Develop strong product knowledge to confidently support customer conversations.
• Provide feedback to improve customer processes and sales journeys.

• 2-4 years’ experience in Sales, Customer Management, Customer Success or Technical Support.
• Experience working within a fast-paced environment such as technology, engineering or a growing business.
• Comfortable using CRM systems (Hub Spot experience would be advantageous).
• Strong communication skills with the ability to build rapport over the phone and via email.
• Organised with excellent attention to detail and the ability to manage multiple conversations.
• A proactive and target-driven approach.
• Curious mindset with an interest in learning technical products and solutions.
• Experience with in heating, energy, home improvements or a technical industry would be beneficial but not essential.

• £27,000 - £35,000 basic salary.
• Performance-related bonus scheme.
• 25 days holiday Bank Holidays Birthday Leave.
• Private Medical Insurance.
• Life Assurance.
• Dental & Optical Cover.
• Income Protection.
• Employee Assistance Programme.
• Cycle to Work Scheme.
• Electric Vehicle Scheme.
• Holiday Purchase Scheme.
• Ongoing training and career development.
• The opportunity to join a growing technology-led business making a real impact.