Warehouse Supervisor; Tech Returns

Warehouse Supervisor (Tech Returns)
Wellingborough, Northamptonshire

The Company

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are looking for a Warehouse Supervisor to join us for a 12 month fixed-term contract to cover a period of maternity leave, working Monday – Friday, 8:00 - 16:00.

The Benefits

- Salary of £34,569.68 per annum
- 25 days' holiday (excluding bank holidays) and 5 days’ Volunteer Leave per year
- Employee Referral Scheme
- Critical Illness Cover
- Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
- On-site Mental Health First Aiders
- Employee benefits i.e., Free eye test, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health.
- Tailored development and career opportunities

This is a terrific opportunity for an experienced warehouse or logistics professional with strong team leadership skills to join our forward-thinking organisation.

You’ll have the chance to take ownership of a busy Technical Returns operation within a major customer contract, showcasing your broad skillset and taking your career to the next level.

What’s more, you’ll enjoy a stable Monday-to-Friday, 8am–4pm working pattern alongside a comprehensive package designed to support your wellbeing and work-life.

So, if you’re ready to bring your expertise to a high-profile customer operation where your decisions can make a real difference every day, read on and apply today.

The Role

As a Warehouse Supervisor, you will oversee the day-to-day Technical Returns operation at our Wellingborough site, specifically within the Samsung contract.

You will manage warehouse resources, allocate tasks and monitor team performance, while overseeing the safe receipt and handling of inbound stock. You will also lead the High Value Returns Team, ensuring KPIs, SLAs and customer requirements are achieved.

Ensuring customer expectations and service levels are consistently met, you will support, train and develop team members while maintaining high standards of health, safety and operational performance.

Additionally, you will:

- Host operational morning meetings
- Monitor stock discrepancies and product handling
- Review and update SWIs and SSo Ws

About You

To be considered as a Warehouse Supervisor, you will need:

- Proven experience working within a warehouse and/or logistics environment
- Excellent team leadership skills, with experience managing 20+ employees

- Experience of HR processes
- An awareness of manual handling techniques
- Good IT skills, including use of Microsoft Office packages
- The ability to build effective working relationships with internal and external stakeholders
- Good communication skills
- Excellent customer service skills

The closing date for this role is 30th October 2026.

Other organisations may call this role Warehouse Team Leader, Warehouse Shift Supervisor, Warehouse Operations Supervisor, Logistics Supervisor, Distribution Supervisor, Warehouse Manager, or Warehouse Team Co-ordinator.

We thank all applicants for their interest, however, only those under consideration will be contacted.

Please note, applicants must have the legal right to work in the UK, as we are unable to offer…