Customer-Focused Automotive Service Advisor

Elevate customer experiences at Bruce GM Middleton as a dedicated Automotive Service Advisor. Engage with clients, guide them on vehicle needs, and ensure top-notch service satisfaction in a thriving dealership.

At Bruce GM Middleton, we seek a motivated Service Advisor to be the first contact for our customers. This role involves building relationships, understanding vehicle issues, and offering clear solutions about repairs and maintenance. You will coordinate with the service team for seamless operations and maintain high standards of customer care throughout the service process.

Key Responsibilities:

• Greet and assess automotive service needs of customers

• Listen to concerns and ask relevant questions

• Recommend services with clear cost and timeline explanations

• Schedule appointments and provide follow-up communication

• Update customers on vehicle status regularly

Requirements:

• Previous customer service or sales experience required

• Strong communication and organizational skills

• Ability to multitask in a fast-paced environment

• Computer proficiency necessary for data entry

• Must have a valid driver's license with a clean record

Bring your passion for customer service and automotive knowledge to contribute to Bruce GM Middleton's continued success.
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