Credit Controller

Credit Controller – Wolverhampton

6‑month contract, hybrid working pattern with 3 days onsite required, £18.00 per hour, paye, inside IR35.

We are recruiting an experienced credit controller to work with an Aerospace and Defence sector client based in Wolverhampton. The role focuses on Credit Control and Accounts Receivable.

• Credit Control and Collections
  • Monitor aged debtor balances and overdue accounts.
  • Partner with Project Managers and stakeholders to secure payment of outstanding invoices.
  • Issue payment reminders, collection letters and statements.
  • Chase customers before and after overdue.
  • Escalate unresolved debts to the business following company procedures.
• Credit Risk Management
  • Assess new customer credit applications.
  • Conduct credit checks and analyse financial information.
  • Recommend appropriate credit limits and payment terms.
  • Monitor customer creditworthiness and adjust limits where necessary.
• Account Management
  • Create and suppress customer accounts in ERP and workflows.
  • Manage changes in customer data in ERP workflows.
  • Investigate and resolve payment disputes and account queries with Project Managers.
  • Build and maintain strong customer relationships.
  • Negotiate payment plans in agreement with the business.
• Reporting
  • Produce aged debt reports and collection performance reports.
  • Provide statistical provision of aged/doubtful debt.
  • Update management on debt recovery activities.
  • Monitor and report on key credit control metrics.
• Compliance and Process Improvement
  • Ensure compliance with company credit policies.
  • Support development of credit control procedures.
  • Assist with bad debt provisioning and audit requirements.
• Accounts Receivable Processing
  • Provide an effective AR service and maintain customer account records and master data.
  • Monitor customer account activity and outstanding balances.
  • Record and allocate customer payments accurately, retrieving remittance advices.
  • Manage release of Cash in Advance customers.
  • Investigate and resolve unallocated cash receipts.
  • Reconcile customer accounts and statements.
• Account Reconciliation
  • Perform regular customer account reconciliations.
  • Investigate discrepancies and resolve billing queries with Project Managers.
  • Prepare customer statements and account reports.
• Customer Service
  • Respond to customer enquiries regarding invoices, payments, and account balances.
  • Liaise with the Business to resolve invoice disputes.
  • Ensure required support and maintain robust communications.
• Reporting and Compliance (AR)
  • Assist with month‑end accounts receivable reconciliation and reporting.
  • Maintain accurate financial records and supporting documentation.
  • Ensure compliance with company policies and accounting procedures and audit requirements.
• Additional Responsibilities
  • Attend meetings as required.
  • Adhere to group policies and procedures.
  • Follow HSE policy and procedures for safety.
  • Travel across UK sites on an ad hoc basis as needed.

• Technical Skills
  • Strong understanding of accounts receivable, credit control and debt collection processes.
  • Knowledge of credit risk assessment.
  • Financial analysis and reconciliation skills.
  • Proficiency in accounting and ERP systems.
  • Strong Microsoft Excel skills.
• Behavioural Competencies
  • Excellent negotiation and influencing skills.
  • Strong organisational, communication and interpersonal skills.
  • Commercial awareness.
  • Resilience and persistence.
  • Ability to work to deadlines.
  • Strong analytical and problem‑solving abilities.
  • Sense of responsibility.

• Previous experience in credit control, collections or accounts receivable.
• Strong understanding of credit management principles.
• Experience managing customer accounts and debt recovery activities.