Team Leader, Administrative​/Clerical

To provide comprehensive and efficient supervision of the administration function within Acute Children's Services.

To ensure the service is sufficiently staffed, 365 days per year, throughout the services operating hours including evenings, weekends and bank holidays.

The postholder will be required to work shifts within the services operating hours on a rostered basis and may be required to backfill and cover shifts at short notice from time to time due to instances such as unplanned leave and unexpected absence.

The postholder will be required to demonstrate a significant level of initiative in organising their own workload and taking decisions and actions.

To provide effective contribution and ownership to support the delivery of the organisations objectives.

To complete regular one to ones, appraisals and team meetings to help set clear goals and create an inspiring team environment with an open communication culture.

To process, review, approve and record staff annual leave requests.

Maintain personal and professional development to meet the changing demands of the role and participate in appropriate training activities and support development and training needs.

To manage staff absence and sickness in accordance with the Trust's sickness policy by monitoring and exploring reasons for absence in a supportive manner.

To work closely with the Directorate Management Team to ensure consistency of services, processes and best practice across Children's Services.

To ensure strong and robust communication of processes between all colleagues within the service as needed, via various communication channels.

To provide administrative support to the Acute Children's Services team, to include all administrative procedures and documentation associated with a patients attendance/admission to hospital.

• Good standard of education including Maths and English above grade C or above
• NVQ Level 3 Administration or equivalent experience/knowledge

• Organisational skills and ability to prioritise own workload.
• Experience of using Microsoft packages

As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service.

We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

The Trust welcomes suitably qualified applicants including those who may require a Trust issued Certificate of Sponsorship. However, not all our roles are eligible for visa sponsorship. If you require sponsorship, we recommend applicants check whether the role is eligibility prior to applying. More information can be found on the UKVI website:
Health and Care Worker Visa or Skilled Worker Visa.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.