Senior Administrator

Provide administration and secretarial support for the Physiotherapy & Occupational Therapy Services Department and prioritise workload accordingly.

• Revise and implement administrative and clerical working procedures as directed by the Directorate Administration Manager.
• Provide word‑processing services, including accurate and high‑quality typewritten material and preparing letters using specified templates.
• Receive and process incoming mail, bring matters to the attention of the appropriate member of the Physiotherapy and Occupational Therapy Directorate, and take independent action as necessary; review general correspondence and report its extent or sensitivity to the Senior Management team.
• Support the recruitment and selection procedure and maintain and update department staff files as required.
• Complete monthly salary and sickness returns, including on‑call and overtime forms, by the designated deadline.
• Respond quickly and promptly to enquiries received from staff, patients, visitors and outside bodies.

• Recent office‑based experience handling staff and patient enquiries.
• Confidence updating key Trust systems and databases, including Excel.
• Ability to demonstrate initiative in managing workload, prioritising administrative tasks, making informed decisions, and contributing to action plans to support service needs.
• Motivated and organised with strong communication skills.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs, and will consider all requests from applicants who wish to work flexibly.