Safeguarding Support Officer

The postholder will provide full administrative support to the Safeguarding team, acting as thefirst point of contact and effectively dealing with and responding to a rangeof queries from internal and external stakeholders. This will include passingon relevant information to appropriate team members sensitively, tactfully and autonomously.

The post holder willwork independently on matters affecting the day-to-day running of the teamsactivities and planned inspections using their initiative and there will be arequirement to work flexibly.

• Establish and implement effectiveadministrative working protocols and practices within the Safeguarding team,whilst continually reviewing/improving the systems.
• Photocopying and distributionservices, including the maintenance of accurate records of distribution and receipt.
• Production of key documents forthe department.
• Where generic email accounts areutilised for the team, the post holder will coordinate and triage as appropriate whilst responding to queries commensurate to their role.
• Managing diaries and providingproficient secretarial, office management, personal assistant and support services
• Enables the team to work acrossthe local health system, ensuring the ICB is able to demonstrate that they have appropriate systems in place for discharging their duties in terms ofsafeguarding
• Gain assurances from allcommissioned services throughout the year to ensure continuous improvement, andto support other professionals in their agencies on all aspects ofsafeguarding.

Birmingham, the Black Country and Solihull Integrated Care System bring together the NHS,councils and voluntary sector to serve 2.7 million people. Our vision is to bethe healthiest place to live and work, improving life chances and reducinginequalities.

You will modelsystem values, champion inclusion and actively address health inequalities,helping create an environment where everyone can thrive. In return, the Clusteroffers a supportive, ambitious and inclusive environment with opportunities todevelop and work across partners to deliver meaningful change.

The ICB is committed to having a workforce which is representative of the population of Birmingham,the Black Country, and Solihull Cluster. Our current staffing profiledemonstrates that we are not as representative as we would like to be at thislevel within the organisation. We would actively welcome applications fromwomen and people from Black, Asian and Minority Ethnic backgrounds for thisrole.

The ICB is registered as a Disability Confident Employer. We actively welcome applications from applicants with a disability and commit to shortlisting allsuch suitable applicants who meet the essential criteria for an interview. Please let us know of any reasonable adjustments you require to participate in the recruitment process.

Job Purpose

The postholder will provide full administrative support to the Safeguarding team, acting as thefirst point of contact and effectively dealing with and responding to a rangeof queries from internal and external stakeholders. This will include passingon relevant information to appropriate team members sensitively, tactfully and autonomously. Key duties will include photocopying and distribution services,including the maintenance of accurate records of distribution and receipt, aswell as production of key documents for the department.

Where generic emailaccounts are utilised for the team, the post holder will coordinate and triageas appropriate whilst responding to queries commensurate to their role.

In carrying out your role, at least one of the agreed strategic anchorsshould be at the core of everything you do:

Commissioning for Value and Outcomes

Accelerating Neighbourhood Health atPace

Making the Best Use of Digital Solutions inour Pathways

Integrated Partnership

Key Relationships

• Associate Director for Safeguarding and Strategic Partnerships
• Head of Safeguarding
• Designated Nurses Team for the ICB
• Designated Doctors
• Community Safeguarding Partnerships
• Violence Reduction Partnership
• A range of partner organisations including
  
  Health Providers, Police, Fire Service
• Commissioners of Childrens Services
• P…