Rota and office Admin

Abimatic Care Ltd is looking for an experienced, organised and proactive Office Administrator & Rota Coordinator to join our busy domiciliary care team in Wolverhampton.

This is a part-time position, working Monday to Wednesday, 9:00am to 5:00pm.

The successful candidate will be responsible for managing and coordinating staff rotas, ensuring care visits are appropriately covered, responding to staffing changes, maintaining accurate records and providing general administrative support to the office.

Key responsibilities include preparing and updating weekly staff rotas, arranging cover for sickness and absences, communicating with care staff and service users, handling telephone and email enquiries, updating care management systems and supporting the smooth day-to-day running of the office.

Applicants must be confident working in a fast-paced care environment, able to manage competing priorities and respond effectively to last-minute rota changes.

Previous experience in domiciliary care administration or care coordination is highly desirable.

Previous experience in office administration, rota coordination or care coordination, preferably within domiciliary care.

Good understanding of how domiciliary care services operate.

Excellent organisational, time-management and multitasking skills.

Ability to prepare, manage and update staff rotas accurately.

Confidence in handling last-minute staffing changes, sickness and emergency cover.

Strong communication and interpersonal skills when dealing with care staff, service users, families and professionals.

Good computer skills, including Microsoft Word, Excel, Outlook and email correspondence.

Experience using electronic care management and rostering systems is desirable.

Ability to maintain accurate records and handle confidential information in line with GDPR requirements.

Strong problem-solving skills and the ability to work independently under pressure.

Excellent attention to detail, reliability and a proactive approach to work.

Good written and spoken English.

Previous experience working in a CQC-regulated care environment is an advantage.

A professional, friendly and flexible attitude with the ability to work effectively as part of a team.