Workplace Co-ordinator

The Workplace Co-ordinator acts as the primary day-to-day administrative contact for workplace operations and colleague experience activities, helping to ensure the office is welcoming, safe, well organised and operating effectively for colleagues, visitors and contractors.

Working within the People Team and closely with the Business Manager, the role supports workplace services, colleague inductions, visitor arrangements, health and safety administration, facilities requests and general People administration. Ownership of workplace strategy, policy, budgets, supplier contracts and key decisions remains with the People Team and Business Manager.

• Act as an approachable first point of contact for routine workplace queries, resolving straightforward matters and escalating where appropriate.
• Provide day-to-day administrative support for the effective running of the office, shared spaces, meeting rooms and workplace resources.
• Ensure kitchens, meeting rooms, collaboration spaces and other shared workplace areas remain presentable, stocked, operational and ready for use, escalating issues where required.
• Welcome visitors and contractors, support access arrangements, notify hosts and assist with meeting hospitality.
• Support workplace inductions and office tours, prepare welcome materials and help colleagues understand office facilities and ways of working.
• Provide practical support for new starter, leaver and other People administration activities, following agreed processes.
• Maintain workplace information, guides, signage, trackers and records, ensuring information remains accurate and current.
• Monitor and administer workplace-related shared mailboxes and colleague enquiries, coordinating timely responses and escalating matters where required.
• Monitor workplace essentials including stationery, kitchen supplies, coffee machines, dishwashers and other office resources, arranging replenishment, repairs or support through agreed processes.
• Raise routine facilities and maintenance requests, track progress and provide updates to the People Team and Business Manager.
• Arrange routine supplier visits, maintenance appointments, contractor access and workplace service call-outs, maintaining appropriate records and tracking actions to completion.
• Coordinate deliveries, collections, contractor visits, cleaning, catering, maintenance activities and other routine workplace services in line with agreed procedures.
• Act as the day-to-day liaison with building management and workplace service providers, escalating significant issues, service concerns or operational risks to the People Team and Business Manager.
• Maintain health and safety administration, including notices, training records, first aider and fire warden information, inspection actions and incident records.
• Support workplace inspections, emergency drills, awareness activities and the completion of agreed follow-up actions.
• Support colleague engagement, wellbeing activities, workplace events and communications
• Gather feedback and identify practical opportunities to improve the colleague and visitor experience.
• Produce routine workplace updates and management information from agreed trackers.
• Work within agreed procedures, recognise the limits of the role and escalat compliance, safety, supplier or service concerns promptly.
• Undertake other reasonable administrative duties consistent with the level and purpose of the role.

LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of…