Social Housing Repairs Planner – Awaab's Law

Join an established local authority in a key role supporting the delivery of an efficient and customer-focused housing repairs and maintenance service.
We are looking for an experienced  Social Housing Repairs & Voids Planner  to coordinate responsive repairs, manage voids scheduling and oversee the allocation of work to in-house maintenance operatives and external contractors.

Based in  Cannock , this is an excellent opportunity for a  Social Housing Repairs & Voids Planner  who understands the demands of a busy housing repairs environment and can confidently manage workloads, prioritise repairs and ensure properties are turned around within agreed timescales.

You'll work closely with the repairs team, inspectors, contractors and in-house operatives, playing an important role in keeping day-to-day maintenance and voids programmes running efficiently.
Previous social housing repairs and voids planning experience is essential.  We are particularly interested in candidates who have worked within an in-house Direct Labour Organisation (DLO), with a good understanding of how to schedule and allocate work to directly employed operatives.

A good working knowledge of  Awaab's Law , including damp and mould hazards, investigation requirements and statutory timescales, is also essential.

As a Social Housing Repairs & Voids Planner, you will be:
Planning and scheduling responsive repairs, void works and maintenance across social housing properties.
Coordinating in-house operatives through a Direct Labour Organisation (DLO), ensuring workloads are allocated effectively.
Managing operative and contractor diaries, allocating jobs and arranging appointments.
Coordinating void property repairs and maintenance to support efficient turnaround times.
Monitoring outstanding repairs and voids, proactively chasing progress and resolving scheduling issues.
Scheduling damp and mould inspections and remedial works, ensuring appropriate priorities and deadlines are followed.
Applying knowledge of Awaab's Law and the requirements for investigating and addressing damp and mould hazards.
Liaising with contractors, operatives, inspectors, surveyors and internal teams to keep works on track.
Managing changing priorities and responding to urgent repairs and operational demands.
Updating repairs and housing management systems accurately.
Monitoring repair progress and escalating delays where necessary.
Ensuring work orders, appointments and property records are kept up to date.
I'd love to speak to anyone who has:
Previous social housing repairs planning and scheduling experience – essential.
Direct experience coordinating voids repairs and maintenance – essential.
Experience planning and allocating workloads for an in-house Direct Labour Organisation (DLO) – highly desirable.
A good working knowledge of Awaab's Law and its implications for social housing repairs – essential.
An understanding of damp and mould hazards, repair priorities and relevant statutory timescales.
Experience coordinating responsive repairs, void works and maintenance programmes.
Experience managing operative and contractor diaries and allocating work.
The ability to work in a busy, fast-paced repairs environment and manage competing priorities.
Strong organisational, communication and problem-solving skills.
Good IT skills and experience using repairs or housing management systems.
NEC Housing experience would be advantageous but is not essential.
Key requirements for this Social Housing Repairs & Voids Planner role:
Previous hands-on social housing repairs planning experience is essential.
Experience coordinating voids and responsive repairs.
Understanding of how an in-house DLO operates and how to allocate and manage operative workloads.
Good working knowledge of Awaab's…