Level 3 Diagnostic Technician

Salary: up to £50,000 OTE.

Contract:

Permanent / Temporary - Full Time / Part Time.

As an established, family‑run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry‑level positions through to senior leadership. As a family‑run business, we value teamwork, integrity and long‑term career development, creating an environment where individuals can grow and thrive.

Level 3 Diagnostic Technician – Preferably MOT Tester.

• Carry out vehicle servicing, maintenance, and repairs in line with Toyota GB technical standards, ensuring high‑quality work and an excellent customer experience.
• Inspect vehicles and diagnose faults, including non‑routine issues, using technical knowledge and the latest technologies.
• Identify and report defects in accordance with MOT (Department of Environment) and Vehicle Safety Report (VSR) requirements.
• Complete all work within the allocated time, maintaining strong productivity and efficiency.
• Take responsibility for tools and workshop equipment, ensuring daily care and reporting any defects.
• Follow all Toyota and Centre processes, working safely and professionally at all times.
• Communicate with customers when required, building rapport, listening carefully, and clearly explaining work needed or completed in a warm and professional manner.
• Support and coach apprentice technicians, providing guidance and helping to develop their skills.
• Attend required specialist training to maintain and develop technical expertise.
• Work collaboratively as part of the Centre team to deliver a seamless, outstanding service to customers.

• Fully qualified as a Level 3 Vehicle Technician with Diagnostic/Master Technician.
• Minimum of 2 years of experience in the automotive industry (preferably at Toyota and/or Lexus).
• MOT Tester qualification (preferred).
• Confident communicator, adept at interacting with a variety of individuals.
• Quick learner, able to pick up specific skills and techniques swiftly.
• Passionate about the automotive industry and eager to work for the world’s largest automotive manufacturer.
• Process‑driven and comfortable with technical skills.
• Organised and efficient in the workplace.

• 25 days annual leave + Bank Holidays and your Birthday Off.
• Long Service Awards / Colleague Recognition.
• Enhanced Maternity / Paternity at qualifying service length.
• Car Benefit Scheme after successful completion of a probation period.
• Sales Incentives.
• Comprehensive training provided.
• Company pension scheme.
• Death in Service.
• Access to high street discounts through Perk Box.
• In‑house, manufacturer & professional qualifications.
• Staff referral scheme.
• Access to medical cover through Simply Health.

If you’re ready to begin or further your automotive career with a supportive, customer‑focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer‑focused automotive company.