Pensions Assistant

Pensions Assistant – City of Wolverhampton Council (West Midlands Pension Fund)

Salary: £26,403 – £28,142 per annum (Full Time, Hybrid).

Join our Operations Service area, based in the i9 building in Wolverhampton. This entry‑level role welcomes professionals ready to enter the pension industry.

• Calculate member pension benefits, including retirements, refunds, deferments, transfers and associated processes.
• Set targets and ensure achievement of key performance indicators for the team.
• Support day‑to‑day workload management, prioritising cases and ensuring prompt action.
• Process and validate all amendments to member records caused by changes in employment or personal circumstances.
• Provide a comprehensive and responsive service to employers regarding data queries and outstanding data issues.

• Strong analytical skills with a good grasp of mathematics.
• Attention to detail and effective communication skills.
• Willingness to learn and develop within the pension sector.

• 26 days holiday per year plus bank holidays, with flexible work‑from‑home options.

• Modern office environment with free tea and coffee, bike store, showers and lockers.

• Development opportunities: study leave, formal education, structured training and potential career progression.

• Inclusion initiatives: PASA, Investors in People, British Dyslexia Association, Stonewall Gold Award, RACE Code Quality Mark.

Send your CV to WMPFRecr or apply via

For full responsibilities and requirements, refer to the attached Job Description and Person Specification documents.