Account Manager Print, POS, Direct Mail

Position: Account Manager – Print, POS, Direct Mail
Account Manager – Print, POS, Direct Mail

Location:

West Midlands

Salary:
Circa £35,000

We’re looking for a proactive Account Manager who has a strong background in the printing industry. Acting as the key interface between clients and internal teams, you will translate client objectives into clear, workable briefs and ensure delivery to the highest standards across quality, timelines, brand execution and commercial performance.

This role suits someone who is confident making decisions, anticipates issues before they arise and uses their own initiative to drive solutions, improvements and growth across their accounts.

You

Key Responsibilities Will Include:

Take full ownership of allocated client accounts, acting as the main point of contact
Resolving problems quickly and effectively
Translate client objectives into clear, actionable briefs for internal teams
Manage the end-to-end delivery of projects from concept to completion, ensuring contractual SLAs are met
Build strong, trusted relationships with client and internal teams
Understand account contracts and financials, ensuring delivery supports margin and revenue targets
Support the Account Director in driving account development, innovation and continuous improvement
Identify and escalate opportunities for additional revenue, margin improvement and cost savings
Proactively present new ideas, innovations and efficiencies to clients and agency partners
Maintain accurate account documentation
Optimise supply chain activity through best practice and effective use of internal resources

What You’ll Need:

Minimum 2 years’ experience in print manufacturing or print management
Proven experience in an Account Management role
Demonstrated ability to solve problems independently and make sound decisions
Highly proactive
Comfortable working at pace in a demanding, deadline-driven environment
Strong commercial awareness with the ability to identify opportunities for growth within clients
Confident communicator with clients, colleagues and senior stakeholders
Highly organised with strong planning and administrative skills
Self-motivated, resilient and solutions-focused

Personal Attributes

Professional, presentable and represents the company brand positively
Strong interpersonal skills and a team-player mindset
Calm, confident and resilient under pressure

If you’re looking to join an established and growing business  - APPLY NOW!

: (phone number removed)