PMO and Coordinator

About The Role

About the Role This is a great opportunity for someone looking to build a career in project management and PMO. You’ll play a central role in keeping GSF’s Projects Team running smoothly, supporting the Projects Delivery Lead and IT Business Partners with the governance, reporting, and coordination that sits behind every successful project. GSF’s Projects Team manages a varied portfolio of work, spanning technology, operations, and branch improvement initiatives across the business.

The PMO Support and Coordinator role is the engine room that keeps that portfolio visible, organised, and on track. You’ll be the person who makes sure the right information is in the right place at the right time, and that nothing slips through the gaps. You’ll need to be organised, detail-oriented, and confident working with a range of people across the business.

An interest in how projects are run and a desire to learn and grow within a PMO environment is just as important as prior experience. The office is not accessible via public transport. It is based 3 days a week in the office and 2 days from home.

• Supporting the Projects Delivery Lead and IT Business Partners with day-to-day project governance activities, ensuring processes and standards are consistently applied across the portfolio.
• Owning portfolio-level reporting, including collating, formatting, and distributing regular status reports, dashboards, and MI to give clear visibility of project progress across the business.
• Maintaining and managing the PMO’s document libraries, templates, and toolsets, making sure everything is current, accessible, and fit for purpose.
• Tracking actions, risks, issues, and dependencies across projects, following up with owners to ensure items are updated and nothing is left unresolved.
• Coordinating project and governance meetings, scheduling, preparing agendas, taking accurate minutes, and ensuring actions are captured and followed up promptly.
• Assisting Project Managers with the preparation and maintenance of project documentation, including PIDs, project plans, RAID logs, and change requests.
• Supporting the continuous improvement of PMO processes, templates, and ways of working, contributing ideas and flagging where improvements can be made.
• Acting as a central point of contact for project-related queries, helping to connect people with the right information or the right person quickly.

• Experience in an administrative, coordination, or project support role, with exposure to project or programme environments.
• Highly organised with strong attention to detail, able to manage multiple tasks and priorities without things slipping.
• Confident using Microsoft Office and collaboration tools (Excel, Word, PowerPoint, Teams, SharePoint); comfortable working with data and producing clear, well-presented reports.
• Good communicator who is comfortable liaising with colleagues at different levels and following up on actions without being prompted.
• A methodical and proactive approach to work, someone who anticipates what’s needed and takes the initiative to get ahead of it.
• Comfortable working in a fast-paced environment where priorities can shift and no two weeks look exactly the same.

• A recognised project management qualification or working towards one (e.g. PRINCE2, APM, or equivalent).
• Familiarity with project management tools and software (e.g. Microsoft Project, Jira, or similar).
• Understanding of project governance frameworks and PMO functions.
• Experience in automotive, logistics, supply chain, or branch-based operations.