Account Specialist

Randstad is looking for an Account Specialist to ensure the smooth running of the operation across our site in Wolverhampton, on a key account in the division, Jaguar Land Rover.

Working hours:

2pm - 10pm
- Monday
- Friday.

The role encompasses worker management, alongside aspects of recruitment. You’ll be embedded within the client team, being the face of Randstad to them and the workers onsite, so a service driven mentality, relationship building and problem solving will all be key skills.

• Client management & relationship building
• Worker management - delivery of praise, rewarding good work with our schemes, alongside delivery of warnings, return to works & OTI’s
• Delivering on SLA’s agreed with the client
• Proactively identify and record sales opportunities and growth potential for the wider business through daily client and stakeholder interactions.
• Administrative tasks and ensuring all systems are up to date
• Managing all queries from your allocated areas, including health and safety investigations, and managing any allegations or concerns that are raised
• Regular floor walks as agreed with the client to give visibility to the client and the temporary workforce
• Attending planning meetings with the client to assess temporary worker requirements

• Have strong customer services and admin experience
• Enjoy working at a high pace
• Have excellent communication skills and are capable of dealing with stakeholders at all levels
• Previous experience in temp recruitment is useful but not essential
• Fantastic company benefits
• Brilliant step to move into Account Management with a world leading company & high profile client
• Personal & professional development working towards your ambitions
• Free onsite parking, great public transport links

We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.