Senior Product Manager, Send Compliance & Data Quality

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Senior Specialist, Product Management - 12 Month Fixed Term Contract

Senior Specialist, Product Management - Mastercard Send

Mastercard is a global technology company powering economies and enabling the digital movement of money tercard operates one of the world’s most secure payment networks, connecting businesses, financial institutions, and consumers across 200+ countries and territories.
Mastercard Send is part of Mastercard Move, Mastercard’s portfolio of money movement capabilities. Mastercard Send enables fast, secure, and seamless domestic and cross-border person-to-person funds transfers, business and government disbursements, and a number of types of funds transfers.

We are seeking a Senior Specialist, Product Management for a one-year fixed-term contract reporting to the Director of Send Standards Compliance. This role sits within the Mastercard Send Standards & Compliance team, part of the Global Send Product organization.

The team defines, maintains, and enforces money transfer standards for Mastercard Send. This role will play a key part in strengthening compliance controls, improving data quality, and ensuring consistent application of Send standards across the network.

This is a highly collaborative, global role requiring close partnership with regional and global Send teams, as well as Legal, Regulatory, Franchise, and Compliance.

• Design and implement automated capabilities to detect, monitor, and address non-compliance with Send program standards
• Partner with cross-functional stakeholders to develop and deploy network controls that enforce compliance with Mastercard rules and data standards
• Analyze transaction and customer data to identify compliance gaps, improve data integrity, and drive actionable insights
• Lead the rollout of network controls, ensuring transactions contain required data elements and are properly structured
• Contribute to both short-term enhancements and long-term strategy for Send standards enforcement and control frameworks
• Support broader Mastercard Send product initiatives and continuous improvement efforts
• Represent Mastercard in customer engagements and industry forums, as needed
• Respond to internal and external inquiries related to Send standards and controls
• Promote awareness and adoption of upcoming global Send standards and publications
• Identify opportunities to simplify and streamline Mastercard Send data standards

The ideal candidate is a detail-oriented, analytically driven professional who thrives in a fast-paced, global environment. They demonstrate strong ownership and intellectual curiosity, with a proven ability to translate complex data and business requirements into clear, actionable outcomes.

• Strong proficiency in SQL or Python, along with advanced Excel techniques, with a demonstrated ability to leverage these tools to support data-driven decision-making
• Strong analytical and problem-solving skills, with the ability to interpret complex datasets and generate actionable insights
• Exceptional attention to detail, with the ability to identify patterns, inconsistencies, and risks
• Ability to quickly learn new domains and adapt in a fast-paced, evolving environment
• Self-starter with strong ownership, accountability, and results orientation
• Proven ability to manage multiple priorities and shifting demands efficiently
• Strong communication skills, with the ability to simplify complex concepts for diverse audiences
• Demonstrated ability to build relationships and influence cross-functional stakeholders
• Fluency in English
• Bachelor’s degree
• Ability to collaborate across global time zones

• Knowledge of Mastercard Single Message System (SMS), Dual Message System (DMS), and associated specifications
• Familiarity with Mastercard Send and/or real-time payments ecosystems
• Experience working effectively in global
• Hands-on experience using Microsoft Power BI for data analysis, dashboard development, report creation, and data visualization

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.