Corporate Rollout Lead

About Us

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world‑class SaaS products.

Culture matters to us. Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward‑thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

Tech for good! Our SaaS product Dentally, solves real‑world problems across three core areas.

Clinical; AI‑powered diagnostics and note‑taking, giving dentists an extra set of expert eyes on every x‑ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds.

Practice Management – Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging.

Patient Experience - A digital‑first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old‑school phone calls and paper forms.

We are problem solvers, not ticket takers, and we champion creative problem‑solving.

Customer success is at the heart of everything we do. We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. From our Commercial teams right through to Operations, every area of our business plays an instrumental role in shaping the value of our user’s experience.

Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing our software to align with customer needs. By delivering top‑tier service, crafting innovative solutions, and offering proactive support, we are not just meeting expectations—we are creating long‑lasting partnerships that drive positive outcomes.

As the Team Lead, Corporate Rollout, you will own and lead the successful delivery of all corporate and group onboarding rollouts across Henry Schein One. Acting as the subject matter expert for enterprise onboarding, you will be accountable for ensuring large‑scale implementations are delivered efficiently, consistently and in line with agreed customer outcomes. Working cross‑functionally with Onboarding Project Managers and stakeholders across the business, you will develop and embed scalable onboarding processes, drive continuous improvement initiatives and influence operational strategy to support growth.

Ensure a world‑class onboarding experience for corporate customers while contributing to the achievement of team objectives and long‑term business goals.

• Coordinate and oversee corporate and group onboarding rollouts, ensuring projects progress smoothly and key milestones are achieved
• Act as the primary point of contact for corporate onboarding projects, supporting communication between internal teams and customers
• Serve as the go‑to for corporate onboarding, building and maintaining deep knowledge of corporate groups, organisational structures and onboarding requirements to drive successful rollout outcomes.
• Work closely with Onboarding Project Managers to support successful delivery of rollouts and help solve complex operational escalations and own development of Onboarding methodologies
• Monitor onboarding progress against agreed timelines, KPIs and customer expectations, escalating risks where appropriate
• Collaborate with teams across the business, including Sales, Customer Success, Product and Training, to ensure a seamless onboarding experience
• Lead customer meetings and rollout discussions to support successful project outcomes
• Lead and develop a high‑performing team, motivating and inspiring your team to reach and exceed all set…