Functional Process & Systems Lead
Job in
Wolverhampton, West Midlands, WV98, England, UK
Listed on 2026-09-17
Listing for:
Opus Recruitment Solutions
Full Time
position Listed on 2026-09-17
Job specializations:
-
Business
Change Management, Business Systems & Technology Analysis
Job Description & How to Apply Below
Group Functional Process & Systems Enablement Lead
Remote (Must be based in the UK)
Role OverviewAn international financial and professional services organisation is seeking a Group Functional Process & Systems Enablement Lead to drive measurable improvements across Group Functions, including Finance, Risk & Compliance, HR, Legal, IT and Procurement.
Key Responsibilities Process Excellence- Deliver process optimisation initiatives from problem definition to benefits realisation.
- Use structured diagnostic methods such as Lean Six Sigma, value stream mapping and VOC.
- Facilitate workshops to map current and future processes, identify waste, and embed improved controls.
- Produce to‑be designs, SOPs, RACIs, and supporting operational metrics.
- Translate redesigned processes into system requirements, user stories, acceptance criteria and test scenarios.
- Work closely with Technology and Product teams on workflow, document management, case management and automation solutions.
- Line‑manage and coach three Process Business Analysts
. - Establish standards, templates, documentation discipline, and delivery cadence.
- Maintain a professional, high‑credibility team brand.
- Extensive experience in process improvement / operational excellence within complex organisations.
- Strong grounding in Lean Six Sigma (Black Belt level or equivalent experience).
- Proven ability to convert process change into systems-enabled solutions
. - Confident stakeholder facilitator with the ability to influence senior leaders.
- Experience managing or coaching analysts or improvement practitioners.
- Strong analytical and data‑led problem‑solving skills.
- Background in financial services or other regulated environments.
- Familiarity with workflow, automation or case/document management tools.
- Experience with process repositories and documentation standards.
Salary range between £65,000 - £80,000 depending on experience
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