Network Operations Administrator

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Location:

Hybrid between Planetary Rd (WV13 3XA
) & Home

Advertised Salary: £27,282-£32,097 depending on skills & experience

Job Function:
Operations

Working Hours:

37

Location Type:
Hybrid

Contract Type:
Fixed term contract

Posting End Date: 2/10/26

Location: Hybrid between Planetary Road Wolverhampton (WV13 3XA
) & Home – typically 3 days per week in office

At Cadent, our operational teams play a vital role in delivering a safe and reliable gas network. As a Network Operations Administrator
, you'll provide essential administrative support to the wider Customer Operations team, helping to coordinate key activities, manage data, support business processes and ensure day-to-day operations run efficiently.

This is a varied role where you'll work with a range of stakeholders, supporting operational delivery through excellent organisation, attention to detail and customer service.

• Managing data and systems by accurately maintaining spreadsheets, databases and business systems.
• Supporting operational activity by tracking key processes, projects and business initiatives.
• Co-ordinating financial administration including raising purchase orders, approving invoices and arranging ad-hoc payments.
• Providing people support through administration of sickness absence management processes and team activities.
• Supporting communications and engagement initiatives across Customer Operations.
• Assisting senior leaders by providing administrative support to the Head of Customer Operations and wider management teams.

• Strong organisational skills with the ability to manage multiple priorities and deliver high-quality work to deadlines.
• Excellent stakeholder management skills, with the confidence to work effectively with colleagues at all levels.
• Great attention to detail and a proactive approach to identifying and resolving issues.
• Strong communication skills with the ability to present information clearly, accurately and professionally.
• A continuous improvement mindset with the confidence to challenge existing ways of working and suggest improvements.
• Proficiency in Microsoft Office and Share Point , with the ability to quickly learn new systems.
• A strong customer focus and commitment to delivering excellent service.
• A collaborative approach with excellent team-working, planning and organisational skills.
• A safety-first mindset and a genuine commitment to Cadent's values.

What you'll get in return At Cadent, you'll be part of a supportive team where your contribution helps keep our operations running effectively. In return, you'll receive a competitive reward package, opportunities for development and the chance to build your career within an essential UK infrastructure business.

Disclaimer:While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role.

Interviews are expected to take place mid-October

At Cadent, we’re thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:

• Annual bonus
• Pension Scheme double matched up to a…