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Senior WFM Analyst: Forecast & Optimise Service

Job in Wolverhampton, West Midlands, WV98, England, UK
Listing for: Bromford
Full Time position
Listed on 2026-11-02
Job specializations:
  • Business
    Business Analyst, Business Intelligence, Financial Analyst
Salary/Wage Range or Industry Benchmark: 42000 - 56000 GBP Yearly GBP 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Senior WFM Analyst: Forecast & Optimise for Great Service

Bromford Flagship Live West (BFL) is seeking a Senior WFM Analyst to help ensure the right people with the right skills are available at the right time in our Customer Operations function. You will work with Genesys Cloud WFM to turn data into meaningful insight, influence decisions and forecast demand with accuracy across our service centre.

Join us to shape workforce planning, monitor performance and drive continuous improvement.

We are currently recruiting a Senior WFM Analyst:
Forecast & Optimise for Great Service for our team in Wolverhampton, England, United Kingdom.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior WFM Analyst:
Forecast & Optimise for Great Service role in the description above.

We appreciate your interest in this position.

Join Bromford and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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