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HelpDesk/Support Customer Service Rep

Customer Success & Support Specialist

Job in Wolverhampton, West Midlands, WV98, England, UK
Listing for: Proactive Personnel Ltd
Full Time position
Listed on 2026-02-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A recruitment agency is seeking a dedicated Customer Service Representative in Wolverhampton. The role involves managing customer enquiries via phone and email, providing clear support, and resolving issues while meeting defined KPIs. Strong communication and problem-solving skills are essential, as is experience with case management. This permanent position offers benefits including additional leave, life insurance, and private medical insurance, with a working schedule from 08:30 to 17:30, Monday to Friday.
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