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Customer Service Rep Customer Success Mgr./ CSM

Proactive Customer Retention Specialist

Job in Wolverhampton, West Midlands, WV98, England, UK
Listing for: Culligan UK
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A prominent water solutions company in Wolverhampton is seeking a dedicated Customer Retention Executive to enhance customer loyalty. This role requires engaging with customers expressing dissatisfaction, resolving their concerns, and delivering outstanding service. Candidates should possess strong interpersonal skills, excellent problem-solving abilities, and a commitment to putting customers first. The company offers various benefits including a pension scheme and employee assistance programs.

This position is on-site, Monday to Friday, from 08:45 to 17:00.
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