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Senior Customer Experience Manager: Strategy & Engagement
Job in
Wolverhampton, West Midlands, WV98, England, UK
Listed on 2026-07-21
Listing for:
Scottish Federation of Housing Associations
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager, Event Management & Planning
Job Description & How to Apply Below
Clyde Valley Group is seeking a Customer Experience Manager to provide strategic and operational leadership for customer-facing services and overall customer experience. You will report to the Customer Service Director and lead the Customer Contact Centre and Community Engagement teams while directing the group-wide customer experience agenda.
You will design and deliver a coherent approach to capturing, analysing and using customer feedback and engagement activity across all services and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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