Client Success & Relations Specialist
Job in
Wolverhampton, West Midlands, WV98, England, UK
Listed on 2026-07-23
Listing for:
Old Mutual
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Old Mutual in East London is seeking a Client Relations Consultant to enhance the customer experience. You will provide product information, process orders, and resolve issues while building relationships with clients in person or by phone.
You will capture interactions in our CRM, clarify needs with a multi-step script, and support renewals through attentive service and data-driven insights. The role emphasizes adherence to procedures and quality standards, with opportunities to upsell and
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