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Customer Service Ops Leader — Data-Driven Insights
Job in
Wolverhampton, West Midlands, WV98, England, UK
Listed on 2026-07-27
Listing for:
Carlsberg Group
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Carlsberg Marston’s Brewing Company is recruiting an Operations & Insights Team Leader to ensure the customer service centre runs efficiently and delivers quality support. You will lead the team, drive performance improvements and partner with other departments to meet service levels and business goals.
The role requires strong data skills, experience in workload planning and a focus on customer experience and process excellence.
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