Customer Service

Customer Service & Sales Support Executive

Location: WolverhamptonJob Type: PermanentSalary: £28,000 p/a

Build Your Career with a Business That Invests in Your Future

Are you a customer-focused professional with excellent organisational skills and a passion for delivering outstanding service? Do you enjoy working in a fast-paced environment where no two days are the same?

We are seeking a Customer Service & Sales Support Executive to join our growing team. This is an exciting opportunity for someone who enjoys combining customer service, sales support, administration, and commercial awareness within a varied role.

Most importantly, this position offers a clear development pathway, with the opportunity to progress into a Supervisory or Managerial role as the business continues to grow.

The Role

As a Customer Service & Sales Support Executive, you will play a key role in supporting customers and the wider sales function, ensuring a seamless experience from initial enquiry through to order completion.

Your responsibilities will include:

• Acting as the first point of contact for customer enquiries via phone, email, and online channels.
• Providing accurate product information and excellent customer support.
• Managing customer complaints professionally and arranging refunds or...