Lead, Scaled Customer Success — ARR
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Success Management, Technical Support, HelpDesk/Support, Client Relationship Management
A Talent is partnering with a PE-backed Regulatory Tech business to lead the scaled Customer Success function. You will mentor two CS Managers, own strategy, health and performance of a £4-5M ARR portfolio with ~1,000 customers, and drive executive conversations.
This role demands credibility to influence senior stakeholders, manage complex accounts, and align customer outcomes with revenue growth. You'll collaborate with Account Management, Marketing, and Data teams to optimize the scaled
Consider building your career as a Lead, Scaled Customer Success — £4-5M ARR at A Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses.
This role is for the Lead, Scaled Customer Success — £4-5M ARR role at A Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses.
We are seeking a motivated Lead, Scaled Customer Success — £4-5M ARR to join A Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses in Wolverhampton, England, United Kingdom.
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